- Your lesson will start on time, every time.
- Your instructor will meet you exactly where you arranged to meet them.
- Your instructor will wear Skates & Ladders clothing, so they are easy to spot.
- We will never cancel your lesson due to bad weather.
- Your instructor will always provide the equipment you requested.
- You will always be safe as long as you follow your instructor’s instructions.
- Your instructor will always be the person you have booked.
- Your instructor will always be full trained, friendly and first aid qualified.
If we do not deliver on all eight guarantees 100% of the time – you do not pay us a single penny.
Why would we do this? Simple, our guarantee reflects our high level of service. This means one thing – we deliver on our promises.
So for us our guarantee is not a risk; but for you delivers complete peace of mind, and that’s important, very important!